Privacy Policy

Dubs.so is a SaaS platform that automatically translates and dubs your YouTube videos into other languages and publishes them to dedicated language channels. It covers AI dubbing, automatic publishing, media libraries, connected YouTube accounts, analytics, billing, and team access.

This Privacy Policy explains how we collect, use, store, share, and protect information about you when you use Dubs.so. By creating an account or using our services, you agree to the practices described in this policy.

If you have questions about this policy or how we handle your data, please contact us at hello@dubs.so.

When you connect your YouTube account to Dubs.so using Google OAuth, you grant Dubs.so permission to access specific data from your Google and YouTube accounts. We only request the permissions necessary to provide the features you use.

We use the information we collect to:

• Create and manage your Dubs.so account
• Provide the Dubs.so dashboard and all platform features
• Connect and manage your YouTube accounts and language channels
• Dub your videos and publish them to your language channels on your behalf
• Manage your media library and video assets
• Provide analytics and performance reporting
• Process your subscription and handle billing
• Respond to support requests and provide customer service
• Improve platform performance, reliability, and security
• Detect and prevent abuse, fraud, and unauthorized access
• Send important account-related communications (not marketing without consent)
• Comply with legal obligations

We do not sell your personal information. We do not sell Google or YouTube user data. We do not share your connected YouTube data with advertisers.

We may share information with the following types of trusted service providers, only to the extent necessary to provide the service:

• Hosting and infrastructure providers (servers, storage, databases)
• Payment processors, such as Commas or Whop, for handling subscription billing
• Analytics providers, for product usage and performance analytics
• Email and customer support providers
• Google and YouTube APIs, as required to publish dubbed videos to your channels
• Legal authorities, if we are required to do so by law, court order, or legal process

We require any third-party service providers we work with to handle data in a manner consistent with this Privacy Policy and applicable laws.

Your data is stored using secure cloud infrastructure. We apply technical and organisational measures to protect your information, including:

• Encryption of sensitive data, including OAuth tokens, where applicable
• Access controls limiting which systems and personnel can access data
• Secure HTTPS connections throughout the platform
• Regular security reviews and updates

No system is 100% secure. While we take security seriously, we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us promptly if you suspect unauthorized access to your account.

• Account data is retained while your account is active
• Billing and transaction records may be retained for legal and accounting reasons, even after account closure
• YouTube connection data (channel details and tokens) is retained while the YouTube account is connected
• When you disconnect a YouTube account, stored tokens are revoked and connection data is deleted or disabled
• If you delete your account, we will delete or anonymise your personal data within a reasonable timeframe, unless we are legally required to retain it

You may request deletion of your personal data, including stored Google and YouTube connection data, at any time by contacting us at hello@dubs.so.

We respect your privacy rights. In line with Australian privacy expectations and applicable laws, you may request:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete personal information
• Deletion of your personal information, where legally possible
• Withdrawal of consent for data processing where consent is the basis for processing
• Disconnection of your YouTube account and deletion of associated data
• Information about how we collect, use, and share your data

To exercise any of these rights, contact us at hello@dubs.so. We will respond within a reasonable timeframe. In some cases, we may need to verify your identity before processing your request.

If you are located in a jurisdiction with additional privacy rights (such as the EU or UK), you may have further rights under GDPR or similar laws. Please contact us to discuss your specific situation.

Dubs.so may use cookies, session storage, and similar technologies to:

• Keep you logged in to your account
• Maintain session security
• Remember your preferences
• Collect analytics about how the platform is used
• Improve product performance and user experience

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of Dubs.so, including the ability to stay logged in.

Dubs.so is not intended for use by children under the age of 13, or the applicable minimum age in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will take steps to remove it.

Dubs.so is operated from Melbourne, Victoria, Australia. However, the infrastructure providers and third-party services we use may process or store data in other countries, including the United States and the European Union.

By using Dubs.so, you acknowledge that your data may be transferred to and processed in countries outside of Australia. We take reasonable steps to ensure that any such transfers are handled in accordance with applicable laws and this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of Dubs.so after an update means you accept the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Also see our Terms of Service.